Evaluating our Learning Solutions
We don’t normally just “set and forget” our implementations, and there are various ways we can seek feedback and measure the effectiveness of our implementations.
Evaluating our learning implementations sees us coming full circle and many times checking against our strategies and learning outcomes to ensure we have addressed all the requirements. Then of course we need to be sure that the learning is having the desired behavioural impact on the organisation as a whole.
The first point from all of this is to ensure the goals and objectives set at the beginning are measurable.
There are also internal reviews within the project to measure success and process. Jump to the bottom of this page for further information.
As the below article indicates, it is best practice to perform a TNA and/or Competency Mapping Exercise to scope the learning gap. Prior to any time and resource being allocated to developing a learning strategy, this would determine the scope of learning development required.
Kirkpatrick’s model of evaluation
This article also details Kirkpatrick’s model of evaluation (from Mindtools).
Have you come across the Brinkerhoff method for evaluating success?
At the core of any training session facilitated or delivered, or eLearn resource developed, is alignment with an organisation’s key objectives and values. Identifying the success of any program provides empowerment for both the trainer and learner, as well as kicking goals with those organisational objectives. Success can still be improved upon, as must any failures.
As well as evaluating our learners and the solution, it is also beneficial to evaluate our own project processes. This can be done many ways and is most often referenced as a Post-implementation review.