We spoke about this in a previous module, however I wanted to include a practical element about Chatbots that we can look at right now.
There are new technologies which are starting to make their way into the mainstream, some more than others. Depending on your industry and workplace, you may have seen some of these already. These technologies allow us to incorporate different content experiences as part of our overall learning solutions.
I wanted to start with Chatbots . . .
We’ve all encountered Chatbots when we visit websites, but how could we use Chatbots in an L&D and training environment?
Who wants to build a chatbot?
I discovered this chatbot platform that allows for an unlimited free plan, for testing and experimenting.
Here is my chatbot, which isn’t much , but it’s a start
We are already seeing Virtual Reality (VR) in the mainstream through goggles and game consoles and many organisations are starting to use Virtual Reality in their training programs especially where safety is a priority.
We can also experience VR and 360 experiences without special hardware, as the article about “13 reasons why…” (below) explains, plus the example Captivate file with VR and 360 content integrated. This experience can be viewed without goggles.
Augmented Reality (AR)
Augmented Reality (AR) is a big investment for Microsoft through their HoloLens technology. AR is where you superimpose a VR environment on top of the real environment, so the glasses are transparent with the holographic image displayed in the glass lens. Mobile devices can also be used for AR and you may recall the Pokemon Go hysteria from a few years ago.
Artificial Intelligence (AI)
Artificial Intelligence (AI) requires immense resourcing both human and computational so for many organisations this type of investment may be a long way off, however it is still on the horizon and we need to be mindful of it as it starts to pop up in conversations. We may be asked our opinions when those conversations start to happen.
For some, these technologies have been floating around for a while and those involved may be fully immersed in one or many of these technologies.
For others, we may be getting introduced to these technologies for the first time and yet to see them making a major impact, however we should be prepared for when these technologies start to seep in to our every day lives.
How do you feel about working with these technologies in the not-to-distant-future?