User Generated Content (UGC)
It’s easy to overlook the value of User Generated Content. While we are busy getting our learning solutions ready, we lose sight of the fact that we can garner first hand experiences directly from our learners.
Even inviting users to discuss ideas and content that we have created is a great way to build on the content and keep content fresh and updated.
Allowing our learners to contribute to the content of the learning requires us to factor this in as part of our analysis and design phases, as we need to ensure we have the adequate resources and processes in place to successfully incorporate this as part of the overall experience.