User Experience (UX)

User experience (UX) is something we all experience every day, from filling up our car at the service station, to using public facilities like parks, to checking email on our phone.

User experience is all around us. UX essentially refers to the interactions we have with a product or service, whether it’s online or in the outside world.

I know I’ve become a lot more in-tune with it recently as I’m developing online products that other people interact with, and consume, like you are now!

It doesn’t take much, a button not where you would expect, the internet freezing in the middle of an online shopping transaction, or the power going out (and subsequently coming back on) in a storm can cause a bad User Experience. We’ve all been there as well.

I’ve included two articles here, the first about UX as a broad discipline. The second is about how UX will improve your eLearning modules.

But I ask you to remember this; UX is the whole experience that your learners have with you, your team, and your solutions. It might be how prompt you are replying to an email to how courteous you are on the phone troubleshooting a problem with your learners.

What Is User Experience (UX) Design? Everything You Need To Know To Get Started

CareerFoundry is a diverse global community of over 300 educational experts, career specialists, mentors and tutors, united in the belief that, given the right tools, anyone can develop the skills they need to build a career they love.

3 Ways UX Design Will Improve Your eLearning Module

Croomo is a multiple award-winning digital training development agency (based in Brisbane), for workforce and other learners. We offer a range of digital learning services including eLearning, Immersive Training, Video Production, Augmented Reality, Virtual Reality and Mixed Reality training designed to spark more engaging, effective and inspired learning. By utilising the right learning styles and technology, Croomo gives you the freedom to inspire your participants and consistently train them wherever they are.